Returns & Exchanges

At K9 Ballistics, we stand behind the durability of our gear and offer a 30-day return window for items in new, resellable condition. If your product doesn't meet your expectations for fit or performance, we make the exchange process simple and fast.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.

3

Package and Ship

Place the items in their original packaging to ensure they are protected during transit and drop the parcel off at any authorized carrier location.

4

Receive Refund or Exchange

After our warehouse inspections the quality of the returned goods, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing